Tag Archives: featured

Stamping Out Recurring Renewals

I got an email from a software vendor last week, informing me its auto-renewal would kick in Friday. I don’t want to identify the vendor. Thus, I’ll simply observe this was collaboration software I used to write a book in 2014, and haven’t used since. Time for that auto-renewal to end. But stamping out recurring renewals comes with an interesting and vexing set of challenges. Let me tell you more…

Sounds Easy: Stamping Out Recurring Renewals

You’d think this kind of thing would be as simple as logging into the vendor site, canceling the account and/or subscription. And in theory that’s true. But in practice, it’s not. First thing: I had to re-establish my login for the vendor site. My account was “inactive” so that meant a call to tech support and an interminable hold. All this just to get into my account only to cancel same and terminate my subscription.

But that still didn’t end the renewal cycle. Because I’d purchased the subscription via PayPal, I also had to log there, too. Then I had to manage renewals inside PayPal, and make sure permission for the vendor to charge me was removed. Again, that’s easy in theory. But I had to formulate the right query to get an inkling of where to go in the PayPal GUI to make that happen. Indeed PayPal just changed its Settings interface so that Google’s instructions are irrelevant. I had to use PayPal’s built-in Help to find what  I needed. It’s always something, right?

2-3 Hours to End One Recurring Charge

By the time I had finally gotten out from under, I’d spent between 2 and 3 hours to cancel the recurring charge for something I hadn’t used in a decade. I believe I totally get the value of apps/services like Rocket Money simply because it offers a one-click option to cancel subscriptions and recurring renewals.

Indeed, I’m thinking about giving it a try, just to help me deal with my two-to-three-dozen subscriptions and recurring software obligations. I don’t have to put a very high value on my time to justify some expense, given that it could otherwise take me a week’s work (40 hours) to deal with all that stuff manually.

Things get complicated sometimes, here in Windows-World. I’m hoping some relief may be at hand… But I’m too experienced to believe this more than a fond wish, rather than a likely outcome!

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Inching toward Flo6 Cutover

OK, then. I’m just about there. But it’s been a much wilder ride than I expected, as I keep inching toward Flo6 cutover. That is, I’m almost ready to put the 5800X Flo6 build where my i7Skylake PC is right now. I’ll also leave the i7Skylake running for a while to pick up missed bits and pieces, as they inevitably come up. Let me tell you what’s happened so far…

Steps Involved in Inching toward Flo6 Cutover

In my July 28 post, I listed remaining steps before I could switch from old production desktop to new production desktop. Those included:

  • MS Solitaire: turns out I had to find and run a recovery utility to figure out to which MSA my stats belonged. Only then could I bring up the right account. Took about half an hour: done.
  • Macrium Reflect: 9AM full backup configured and running. This turned out to be dead easy, compared to the other items. Took all of 5 minutes, then another 10 minutes to fire off daily backups.
  • PaintShop Pro: Turns out 2023 is as new as it gets. I didn’t need to buy a new version, but I had to decommission the install on the i7Skylake before I could install and activate the Flo6. Also took about half an hour, most of which was figuring out how the heck to log in. Eventually, I figured it out and got it done.
  • PDF reader: I couldn’t get Nitro Pro to send me an email to reset my password for love or money. That took half an hour. So I switched to Adobe Acrobat Pro. Murphy struck again! The default Acrobat Pro installer — the one on its primary download page — doesn’t work on Windows 11 (at least not on the Flo6 install). It took me almost an hour to find and use the company’s standalone installer instead. That worked, but sheesh: a PITA!

Ready to Switch…

It’s after 5 PM on July 31 (Thursday), so I’ll unplug everything for both systems, switch their locations, and plug them back in after lunch Friday. Hopefully everything will come up as it should. If not, I’ll report further in an addendum hereto. With finger crossed, I’m hustling through the morning so I can get this handled in the afternoon. Wish me luck!

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GeForce 1070Ti Nears EOL

I’ll admit it: I’m a cheapskate. Case in point: both of my 5800X PCs still run NVIDIA GeForce 1070Ti GPUs, scavenged from long-retired older builds. Reason: the Antec 200 cases in which they resided couldn’t accommodate the longer, newer cards available at the time. In a surprisingly cryptic “Deprecation Schedule” document, however, NVIDIA reveals that GeForce 1070Ti nears EOL. In fact, the 580 series of drivers will be the last to support Maxwell, Pascal and Volta architectures. The 1070Ti was one of the last Pascal-era devices to go to market, so its days are officially numbered. The brief announcement that seals its fate appears as the lead-in graphic. Sigh.

If GeForce 1070Ti Nears EOL, What’s Next?

Looks like I’ve gotta buy two new GPUs for my pair of 5800X systems. Copilot recommends the NVIDIA RTX 4060 Ti as a logical replacment. It still works with the same 8-pin power connector, costs US$450-500, and is supposed to be 20-30% faster. For about the same money, however, AMD RX 7700 XT costs the same but offers a 10% performance bump. I’ll have to ponder those diffs and do some competitive shopping analysis.

That said, the last 58x driver drops in October of this year, concident with EOS for Windows 10. But Copilot says NVIDIA will offer security-only updates for another two years after that (until October 2028). So maybe I don’t have to hurry too fast to make that switch. After all, procrastination is my middle name here in Windows-World when it comes to spending money on enforced updates.

But as the technology base keeps changing, and my hardware keeps aging (along with your humble author, who no longer even qualifies as a “summer chicken”), switchovers are inevitable. I hope to hang out here in Windows-World enough longer to survive a couple more major technology turnovers. We’ll see!

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Pondering Window 10 Turns 10

There’s been a lot of coverage in the Windows trade press around Windows 10’s tenth birthday. It made its debut on July 29, 2015. As I’m pondering Windows 10 turns 10 — and its upcoming EOS on October 14 — I asked myself “How does a 10-year lifespan compare to other Windows versions?” Obligingly enough, Copilot provided me with a text-based histogram that lays things out as far back as Windows 1.x versions. It serves as the lead-in graphic for this post.

Pondering Window 10 Turns 10: Lifespans Compared

Here’s what I see when I look at that chart:

  • Only two versions have had longer runs than Windows 10 — namely, Windows XP (13 years) and Windows 7 (11 years). Both are arguably the Windows champs as far as versions go, and I used the heck out of them during their heydays.
  • I’d have to say that a life span of under 7 years pretty clearly separates winning Windows avatars from losing ones. That group includes Windows 1.x, 2.x, 95, ME, Vista, 8 and 8.1. Of those, Windows 95 is the only one I remember fondly, but I moved to 98 long before it got close to EOL.
  • Over this set, the distribution is pretty scattered and broad. The min is 2 years, the max is 13 years, the mean is 7.25 years, and the median is 6 years. Given my preceding observation about lifespans under 7 years, does that mean Windows is rather less than more successful? Interesting question, but I don’t think the answer is “Yes.” Arguably, Windows 7 persisted because neither 8 nor 8.1 could really pick up and run with the ball.

It’s interesting to step back and look at how many versions have come and gone and how each one has had its own lifecycle. My gut feel is that Windows 10 deserves to be in the same cohort as XP and 7. I’d argue further that Windows 11 could be in the same company — but of course it’s too early to say just yet. After all, it’s only just a bit over 4 years old.

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Snapdragon X Wakes Into RDP Session

Here’s an interesting tidbit to consider. Lenovo having sent me a splendid Yoga AIO 32Ill10 last month, with its brilliant 31.5″ display, I’ve been using it a lot. Last night, I put it to sleep when I went to bed using its lock screen power controls. That’s something like what you see in the lead-in graphic, where I chose the middle option labeled “Sleep.” This morning, I observed that the Snapdragon X wakes into RDP session, as I poked the Window Terminal session I had running remotely on my desktop. No hesitation, no delay, just an instant response to my command input. Nifty!

What Snapdragon X Wakes Into RDP Session Means

Snapdragon X includes an Instant Wake feature, which describes its ability to resume activity from sleep in a second or two (no noticeable delay). I didn’t realize that the Modern Standby and Always Connected capabilities that support this feature would also maintain an RDP session until I started typing into the Windows Terminal pane I had open on that remote desktop this morning.

This is great for a variety of reasons, including:

  • Cutting down on light output in my office when the whole house is sleeping.
  • Saving energy not used to keep the lock screen showing even when away from the unit itself (or the desktop holding its RDP session)
  • Letting me get right back to work doing remote stuff without having to log back into RDP first. Older Windows PCs lose their network connections when put to sleep, in my experience.

Another Copilot+ PC Advantage?

AMD and Intel alternatives to Snapdragon CPUs are getting the very features that make Snapdragon X do its thing so well (e.g. Modern Standby and Always Connected). But Copilot says that these systems won’t get them across the board until 25H2 updates go into general release. I’m guessing this means they’ll work on some of the Insider Previews already, but that one can’t count on general availability until after 25H2 hits a target PC.

Indeed Copilot alluded to those famous words of frustration in this context — namely “gradual rollout.” Here’s the quote from whence this observation springs: “Feature rollout is staggered: Snapdragon systems got first dibs; AMD and Intel systems are receiving Copilot+ features gradually through updates.”

As is often the case in Windows-World, YMMV applies to Copilot+ PCs that don’t include Snapdragon CPUs. That, in a nutshell, explains why I begged and pleaded with Lenovo to send me some review units with Snapdragon X circuitry. Thanks, people — I’m grateful to have access to this stuff!

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Win10-2-11 Switchover Hanging Fire

Boy oh boy. I’m having troubling cutting over. I’ve got my Ryzen 7 5800X system all set up and ready to go. But I still haven’t transitioned from the i7 Skylake (now almost 10 years old) to the new build. I keep messing around with stuff and tweaking this and that. And I’ve got my planned Win10-2-11 switchover hanging fire in the meanwhile. Let me describe my sticking points, in the hopes it will move me over the finish line this week.

Why Is My Win10-2-11 Switchover Hanging Fire?

Basically, it comes down to 3 reasons:

1. Music. I’m running a large music collection in Media Monkey 2024 Lifetime on the i7Skylake. But try as I might a simple file copy doesn’t bring the whole shebang up on the new build. I’m playing with a different package now called Helium that seems to provide a pathway, but it requires me to convert the library to a neutral format for transfer. That’s taking an ungodly amount of time.

2. Email. I’ve got email up and running on both PCs right now and everything seems to be working OK. I’m switching from Microsoft 365 to Office 2024 to bring everything local, and email is coming through. But I’m concerned about Contacts carrying over. Thanks to a recent “save to PST/import from PST” maneuver that seems to be working now.

3. Inertia. I’m simply a bit apprehensive about switching from a know, good, working system of long duration and experience to a new and relatively untried one. I’ve got to summon my moxie, and make it happen, I guess.

Running in Parallel Should Provide Fallback

Here’s what I’m going to do: I’ll switch the position of the two cases in my office around. The Flo6 is next to the filing cabinet for Desk#2 in my office, with the i7Skylake under my primary working desk. I’ll uncable both, and recable each one in the other’s current place. That way, I can remote into the old machine from the new one and see or run anything there via RDP that I can’t access on the  Flo6.

But first, I still have to install and tweak a few more programs on the Flo6:

  • MS Solitaire: can’t do without it for breaks and recreation on my desktop.
  • Macrium Reflect: Need to configure my 9AM daily backup (lets me see it complete for ultimate peace of mind each working day)
  • Image editor: I’m going to have to decide if I want to upgrade Corel PaintShop Pro to 2025, or switch to Adobe Creative Cloud. I just checked pricing, and I think I’m upgrading what I already know…
  • PDF reader: I’ll need to decomission Nitro Pro on the old PC to bring it up on the new one.

That should do it. I’ll start this afternoon. Thanks for the pep talk: I guess I needed it…

 

 

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Sez MS: 24H2 Most Reliable Windows Yet

Here’s an interesting bit of Windows administrivia. On July 22, a spellbinding Windows IT Pro Blog post appeared. It comes from Monika Sandhu, the Senior Program Manager who runs the company’s Windows Resiliency Initiative. Unsurprisingly, it’s entitled Resilience in action for Windows devices. There’s lots of good stuff in this piece, but I want to focus on her claim: 24H2 most reliable Windows yet. What does this means, and why does she say it?

Why Is 24H2 Most Reliable Windows Yet?

You can see that paragraph from her blog post, reproduced as the lead-in graphic above. This assertion stems from MS telemetry that reports on unexpected restarts and related failure rates. Apparently, they’re down by nearly a quarter (24%) as compared to Windows 10 22H2.

As somebody who’s run a modest Windows 10 fleet (up to 12-15 desktops and laptops),  and who runs a similar-sized Windows 11 agglomeration right now, I can confirm her observation based on personal, if anecdotal experience. I don’t keep telemetry data around, but I do remember failure rates, restart problems, and so forth, across both Oses. For Windows 10, my experience goes back to October 14, when the first Technical Preview appeared. For 11, it goes back to June 2021. Over the interim, I’ve done dozens to hundreds of clean installs of both Oses, and hundreds of upgrades as well.

What Makes Windows 11 More Resilient?

I’ve seen the introduction of the reinstall now feature, which rebuilds whatever version of Windows 11 is running, including all current CUs, servicing stacks, and so forth. I’ve seen a demo of the Quick Machine Recovery facility which rebuilds the pre-OS-launch Windows startup/boot facilities. I believe this will work as MS describes it in actual deployment, too. And now, MS is talking about reworking the Startup Repair facility in WinRE (no doubt to match what QRM can already do).

So heck, yeah, I’m buying into this particular vision. In fact, I can’t wait to see QRM go into full production. I’m hoping it can save some butts the next time a Crowdstrike-like incident rears its ugly head. My thanks to Ms. Sandhu for sharing this info, and for injecting some hope that Windows-World could soon be a more resilient, less failure prone sphere to occupy. Let’s see what happens!

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HP Aces Samsung Printer Driver Handoff

I went to print our latest proofs of car insurance yesterday, only to find my 2008 vintage Samsung ML-2850 printer stubbornly offline. After the troubleshooter didn’t help and a remove/reinstall didn’t either, I knew it was time for a new driver. But in 2017, HP bought the Samsung printer division, so I had to head there for a download. Not only did I find what I needed but IMO HP aces Samsung printer driver handoff in that the installer and driver were easier to find and faster to download and install than before. Good-oh!

Use Proves HP Aces Samsung Printer Driver Handoff

By default, the printer came up showing both a pre-defined device name AND its IP address. As old as the device is, its IP address is the key to accessing and maintaining its driver and software. As you can see in the lead-in graphic, HP has redone the printer device page with a realistic device image, and more colorful iconage for tasks and activities. Plus, the new driver came up without any issues, and its status changed from “Offline” to “Online” so I could use it unimpeded.

Alas, reloading print drivers has become something of a routine here at Chez Tittel, especially for the Samsung/HP device. The Boss has the color laser next to her desk upstairs (an amazingly reliable Dell 2155CN, purchased in 2013 or 2014). It had a similar hiccup a couple of years ago, but is less subject to driver gyrations.

Hopefully, this new iteration of the Samsung ML-2850 driver will prove solid and trouble-free. The printer itself still works like a charm (though I’ve learned to buy Samsung toner cartridges, as many knock-offs caused smeared or ghosted print-outs).

A Funny Thing About Laser Printers…

As long as you keep them clean, and don’t work them too hard, laser printers can last a long, long time.  I bought my first laser printer in 1987, an Apple LaserWriter 1. I gave it away to one of my former employees in 2009 or so. The last time I chatted with him, I asked him if the old printer was still working — this was probably 2018 or 2019 — he said “Yes, it’s still on the job.”

I guess that means I’ll happily keep solving driver problems on these old printers, as long as they keep doing what I need them to do. That’s what I call longevity and service, here in Windows-World.

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Copilot AI-driven Settings Helpful

The first Copilot+ PCs made their debuts about 13 months ago (June18, 2024). I’ve been waiting to see some low-hanging AI fruit from that stock ever since, mostly with only ho-hum results. But lately, it looks like those PCs are gaining some useful capabilities accessible to ordinary mortals (like your humble correspondent). Indeed, I just read an Ashwin story for Ghacks with great interest. Entitled Microsoft rolls out a bunch of AI features for Windows 11, it shows Copilot AI-driven Setting helpful, given the right prompts. You can see some visual evidence in the lead-in graphic. Note: MS has a cool demo video about this on YouTube.

What Makes Copilot AI-driven Settings Helpful?

The impetus here is to ask Settings for help and information to address specific problems or issues. After monkeying with cursor size on one of my Copilot+ test PCs, I realized  I’d made it too big. So I prompted “cursor too big.” You can see what popped up before I hit the Enter key. Pretty helpful, and going in the right direction.

After I hit Enter, things got more focused and even more helpful. Here’s what showed up (including my overlarge cursor positioned at far right).

These are just the controls I needed to see, with the “Size” item the very thing I needed to fix my problem. That got me started on trying problems or issues in settings, to see where AI would take me. In most cases, it took me right where it would do some, and often the most, good. That’s not good, that’s great!

What Else Ya Got?

The afore-linked Ghacks story  provides further discussion of AI-driven facilities in Click-to-Do, Snipping Tool, Copilot Vision, and more. Could be that spending some time digging in might be rewarded. After all the hoopla and hype around AI of late, I’m glad to see something that’s helpful and potentially useful that’s also easy to understand and implement. Good-oh.

I’ll know that AI is really on my side in a constructive way when I can say to it “Examine these files and give me a specific analysis” (where that analysis depends on the contents) and get something useful back right away. AI can do that right now, of course, but it still leaves users responsible for the set-up and framing to put everything in context. When it can handle that part, too, then we’ll really have something.

Vital Thanks and Shout-Outs

First, I’d like to thank Ashwin from Ghacks for sharing his article. It’s what encouraged my to take the AI-driven Settings facility for a spin. Muchos gracias, mi amigo!

Second, I’d like to thank Jeff Witt and Amanda Heater in the Lenovo Reviews org for providing me with ongoing parade of test PCs. It’s been going on for years and years now and has been a great working relationship. Right now I’ve got TWO (2!) Copilot+ PCs for testing: a 2024 ThinkPad T14s Gen 6 (Snapdragon X1E-78-100 CPU) and a 2025 Yoga AIO 32ILL10 (Intel Ultra 7 258V) with a gorgeous 31″ display. They’re giving me the opportunities I need to learn and dig more deeply into Copilot+ features and functions. Thanks, thanks, thanks.

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MS Updates Phi Silica for Copilot+ PCs

Very interesting. I was checking WU this morning on the peachy-keen Lenovo AIO 9i the company sent last month. Seems there’s an update available for a local NPU focused language model called Phi Silica (see lead-in graphic). Seems it’s focused on handling SLMs (Small Language Models) on behalf of Windows 11. It drives the OS’s new “AI facilities,” such as Recall, Click-to-Do, and so forth. As MS updates Phi Silica for Copilot+ PCs, I decided to dig in and learn more… So I asked Copilot, and it told me a LOT.

After MS Updates Phi Silica for Copilot+ PCs, Then?

Turns out there’s a special Update History section for this kind of thing, as the lead-in graphic shows. it’s called “AI Component Updates” and it indicates that Phi Silica has already been updated twice on this machine.

Phi Silica is a small-language model (aka SLM) purpose built for Copilot+ PCs. It runs as well as it can on such a PC’s Neural Processing Unit (aka NPU). It lets such models execute locally without having to use a cloud-based back end to do the heavy lifting.

Here’s how Copilot itself describes Phi Silica: It’s “a 3.3 billion parameter model, derived from Phi-3-mini, optimized for speed, accuracy and low power usage.” It “runs directly on the Snapdragon X Series NPU” (and obviously also their AMD and Intel counterparts, because the AIO 9i is an Intel PC), ” enabling fast private and offline AI tasks.” Phi Silica is what’s behind Click-to-do, on-device rewrite and summarization in Word and Outlook, and Windows Recall.

What Can Users Do with Phi Silica?

Quite a lot, as it turns out. When I asked Copilot if I could use my source files for the hundreds of books and thousands of articles and stuff I’ve written as the base for my own SLM, it said “Sure.” Then it pointed to the GitHub-based, open-ource Phi Cookbook as a good place for me to get started. I’m not sure I’m ready to go there, but it’s nice to know that door is open on Copilot+ PCs to someone with the time, wit and energy to make such a thing happen.

 

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