Category Archives: WED Blog

Backup/Restore, Cool Tools, Insider stuff, Recent Activity, Troubleshooting, WED Blog, Windows 11

Learning New Backup Post-Blowup

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I must confess. I blew up a Lenovo review unit Wednesday trying to fix an update problem. Now after what I learned during that experience, I’m learning new backup post-blowup. First, I’ll explain the need for new backup; then the blowup,; and finally, the backup and recovery manuevers I must now make part of my review process. It all ends with an ironic footnote, as my precautions prove unneeded.

To begin with, I’d like to thank Amanda Heater and Michael Redd of the Lenovo Reviews team, based in North Carolina. They didn’t even laugh at me when I told them what I’d done. They simply offered to cross-ship me a replacement system while I returned the one I so thoroughly munged. Thanks, thanks, thanks.

Why I’m Learning New Backup, Post-Blowup

It all goes back to Paramount Software, maker of the excellent backup and recovery toolset known as Macrium Reflect. I’ve been a happy and satisfied use of same for seven years or more. But as of January 1, 2024 (now 18 months ago), the company dropped its free version of that software. In good conscience that meant when I updated my ComputerWorld  story How to make a Windows 10 or 11 Backup, I had to recommend one or two free backup packages, as well as continuing my ongoing endorsement for Reflect (I own 8 licenses for version X and 4 for version 8, in fact).

So while I’m intaking the second iteration of a Lenovo ThinkPad T14s (the Snapdragon X variant of their thin-and-light 2-in-1 business laptop), I’m also learning how to install and use Easus ToDo Backup (one of the three free packages I mention in the February 2024 revision to the afore-cited CW story, the other two being AEOMEI Backupper Standard and MiniTool ShadowMaker Free).

It’s been both interesting and frustrating. I know Reflect so well now I don’t have to think about what I’m doing anymore: I just do it. In using Easus ToDo, I’m reminded of how idiosyncratic UI design can be, and how careful one must be in reading UI clues to understand how to define, schedule and run backups. Ditto for building and using recovery media. Long story short, I did figure things out, and I do have two backups of the T14s, working recovery media, and am ready to use them if needed. I’ve also saved a copy of the T14s BitLocker Recovery Key to a USB flash drive and my MSA.

What About That Blowup?

In working on the first of the two T14s laptops Lenovo sent me, I learned something about Windows 11 that I didn’t know, and would have preferred never to learn. In working through my normal intake process I ran Windows Update. It showed a pending CU that would not install, with the error code 0x8007000D, which indicates a corrupt Windows download or some issue with WU itself.

So naturally, I next ran the batch file from the Eleven Forum Tutorial: Reset Windows Update in Windows 11. This nearly always works to set WU back to rights, and let me get on with my updates. Not this time. The OS recommended, and my own experience concurred, that an in-place repair install was the next step in fixing this issue.

That’s where the blowup happened, as I encountered a Windows misbehavior I’ve never, ever seen before. I used the “Reinstall now” button in Settings > System > Recovery. It appears under the heading of “Fix problems using Windows Update.” It’s usually pretty foolproof and often turns a balky or misbehaving Windows OS into its tidy and proper counterpart. But first a short detour to describe the in-place repair upgrade or install.

More About the In-Place Repair Install

A repair install goes through two major phases. First, there’s a GUI-based portion, where it copies over the Windows OS installer and the files it needs to install the OS. Second, there’s a reboot after which a WinPE-based installer takes over and finishes building a new OS from a whole new set of files and data structures. Usually, Windows 11 reboots 2 or 3 times after the initial reboot as it finishes various aspects of that install process. When it’s done, a newly installed and presumably pristine version of Windows is running, usually devoid of the issues that prompted this repair fix.

This time, on either the first or second post-GUI reboot, the boot handler brought up a BitLocker recovery key screen. It also informed me that something about the boot environment had changed enough during the install that this key was needed to proceed. Ooops!

What Makes BitLocker Key Request a Blowup?

I didn’t have the BitLocker recovery key for that machine locally, and it hadn’t yet propagated into my Microsoft Account (MSA) online. I literally couldn’t access the hard drive. When I attempted to use the Lenovo image recovery service, I couldn’t get it to fork over a digital download. I could buy a pre-loaded USB for US$29 but it could take as long a week to make it to my door. Lenovo suggested that I return the unusable T14s to them, while they would cross-ship a new, working one to me for next-day delivery.

That’s the machine I’m working on right now. And my first steps on that second iteration were to:

  1. Install Easus ToDo Backup, and make a full-drive C: image backup
  2. Build the ToDo Recovery Media (this bootable flash drive will let me restore any ToDo image even if the C: drive is inaccessible)
  3. Make a file copy of the BitLocker recovery key to that same bootable flash drive, should I need for any reason. I also forced a copy into my MSA online as well (I don’t always travel with a full set of UFDs).

This is a new and permanent set of intake activities when I get a new PC or review unit from an OEM like Lenovo (I’ve also reviewed PCs and laptops from ASUS, Acer, MSI, Dell, Panasonic, and HP in past years). If a repair install can provoke the Bitlocker key request, I have to be ready for that. Now, thanks to the foregoing steps, I will be.

Ironic WU Conclusion

The CU that caused me problems on the first machine also needed installing on the second one. It was KB5063060 (26100.4351 Out-of-band). It failed on the first attempt right after the machine came up for the first time upon unboxing. But this time, the Retry button resulted in a successful installation. The machine’s all caught up and I didn’t need to run the in-place upgrade repair install, nor to recover from its failure (and supply the Bitlocker key on demand).

I was ready for things to go south. I’m grateful they did not. But, as I can attest from painful recent experience, it’s better to have the recovery tools and data and not need them, than it is to need them and not have them.

And wow, it seems ever so appropriate to recite this saga on a day emblematic of mala fortuna: please note that it’s Friday the 13th. It can be a risky day in Windows-World, as in other worlds as well.

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Pondering US$200 4TB SSD Availability

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I’m working my way up, slowly, to rebuilding a 5800X AMD desktop (on an Asrock B500 Extreme4 motherboard). The current build lacks a second M.2 NVMe SSD, so I’m also thinking about what kind (and how much) SSD to emplace in that currently open slot. Based on a teaser from NeoWin this morning, I’m also pondering US$200 4TB SSD availability, and its potential impact on that refurbishment.

Why Am I Pondering US$200 4TB SSD Availability?

Other than the obvious — amazing price for decent performance — I’ve got lots of reasons to think about choosing my second drive for this rebuild. Here’s a list:

  • I’ve got 3 or 4 good 1TB NVMe SSDs already in hand, all with 3K+ MBps read/write capability, plus 1 2 TB that’s PCIe Gen 4 and on par with the cheap-o 4TB item.
  • The B550 manual says the max capacity of SSDs it handles tops out at 2TB. So a 4TB unit might not even work.
  • I am trying to contain myself on this redo, price-wise, so I’m not sure I want to fork out another US$200, even though it’s a pretty potent price/performance combination.

Then I Started Thinking About HDDs

You can still buy a Seagate 5TB 2.5″ 5400 RPM hard disk for between US$140 and $160. That puts cost per TB on a roughly equal footing, though it does significantly impact performance. Indeed,  the HDD’s 450 MBps read/write is a decimal order of magnitude slower than this SSD’s reported 4,500 MBps or better. FWIW, I already own two of those so I could easily emplace one as a backup or archival drive in that build. Backup/archival space won’t be an issue, for sure.

So you see my situation: I have to think about what I want from the rebuild, and manage the expense versus capacity/capability ratio. I’ll keep thinking, and keep writing about it here. So far I’m leaning heavily toward “use what I’ve got, keep it cheap.” But that could change: Stay tuned!

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Order EX5 Receive EX4 Request Refund

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Wow! I can’t believe what happened to me. I’m rebuilding the AMD 5800X PC in a new case, and ordered an Asus Thunderbolt EX5 to include, so I can try out Thunderbolt 5 and the Intel Thunderbolt Share application (licensed to a device or PC). Here’s what happened: order ex5, receive ex4, request refund (being processed), order again from Amazon. The replacement is on its way and should be here by Friday. All in all, I’m stunned.


As you can see from my carpet-based photo above, I received a ThunderboltEX 4, even though I ordered the next-gen version. Back it goes! Just printed a label and will send it back from the UPS Store later today. And to think I paid extra, because Amazon had none in stock that day. I should — and do — know better. Sigh.

Getting Past Order EX5 Receive EX4 Request Refund

All I can do now is wait. It won’t be terribly long, though because my Amazon Premium membership gets it delivered to me tomorrow, free. I need to try this item out so I can test-drive the Intel Thunderbolt Share application. It’s licensed to specific devices. And because I don’t have any laptops or docks with said license, this is a relatively affordable (~US$140) way for me to give it a whirl.

What I didn’t expect, after many, many years of entirely positive experiences with Newegg, was that one of their “stores” would try to slip me old wine and claim it was a new bottle. Not so, alas, and it won’t work for what I need it to do.

Ain’t that just way things go here in Windows-World sometimes? You ask for something specific for a supposedly included feature. Then you get something completely different, and deal with the aftermath. Sign again.

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Cool Tools, Insider stuff, Recent Activity, Troubleshooting, WED Blog, Windows 11

X12 Gains QMR Support

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Wow! What a difference a day makes. Yesterday, Quick Machine Recovery didn’t work on my 2021 vintage Lenovo ThinkPad X12 Hybrid Tablet (with 11th-Gen i7-1180G7 CPU). This morning, the X12 gains QMR support and the test mode actually works. Methinks the edge of the gradual rollout just made it four generations back from the leading edge. (Copilot sez that if intel still used such numbers, Arrow Lake would like be 15th-Gen.)

If X12 Gains QMR Support, How Can You Tell?

Interestingly, even though the QMR test completes successfully on the X12, the QRM entry under Settings > System > Recovery — depicted from the 13th-Gen P3 Ultra ThinkStation above — is absent. Ditto for the QRM update (KB5056862) in Update History.

And yet, it works. Something isn’t precisely right around here, because QRM works (or says it completes the self-test successfully) without including those other presumptive signs of capability. It’s a bit confusing, if not at least mildly troubling.

Will the Circle Be Unbroken?

All this leaves me wondering how much further down the device chain this stuff will propagate. There’s a hard stop at 8th-Gen in that progression. Because my X380 is of that specific generation, all I can say right now is: “The update hasn’t gotten there yet.”

I just tried all the methods that the QRM article from MS Learn recommends to get it working when it opens to the WinRE boot screen, instead of going through its paces. Nothing doing, just yet. I’ll keep trying, and I’ll keep reporting: stay tuned and you can know, too.

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QMR Wants Newer PCs

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I have to laugh at myself. I’ve been waiting since Quick Machine Repair (QMR) emerged in April 2024 for it to show up on my Beta Channel test PC. (KB5056862 first appeared on June 2 for Build 26200.5622.) Alas, I probably could have kept waiting much longer. That’s because my Beta Channel test PC is built around an 8th-Gen i7-8650U CPU. But it seems that QMR wants newer PCs to include them in this gradual rollout. Let me explain.

Why say: QMR Wants Newer PCs?

I switched the Lenovo ThinkStation P3 Ultra, with its 13th-Gen i9-13900 CPU, over to Beta Channel. As soon as I brought up Build 26120.4230, WU extended the KB5056862 update. You can see that item in the Update History for that machine as the lead-in image above, in fact. What’s going on here?

It’s often the case that boot-related stuff on gradual rollout starts with newer PCs. It only makes its way back to older machines once MS is convinced that it really works as it should. And indeed, I followed the step-by-step instructions for testing QMR on the P3 Ultra (with the afore-depicted KB installed) from MS Learn’s Quick Machine Recovery article. It worked just like they said it would, too.

Meanwhile, the X380 Remains on Hold…

The older X380 is still on the outside, looking in, waiting for MS to extend the Quick Machine recovery update its way. I think it will keep waiting for some time yet. But at least, I have now been able to run the utility and see how it works. I’ll be reporting that in detail for an upcoming ComputerWorld story that’s due for submission on June 25. Stay tuned, and I’ll provide a link when that story goes live.

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Still No Snapdragon X Mini-PCs

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I’m disappointed, and more than a little curious. Last year Qualcomm announced a pilot program offering developer kits with Snapdragon X CPU in a mini-PC format. I bought in, only to see the program cancelled. Then, I spent two months chasing my refund down. The lead-in graphic is a publicity still of that very device from Qualcomm itself. Other companies, including Lenovo and Geekom, announced plans to release SFF PCs built around this SoC in early 2025. Despite release dates floated for H1 2025, there are still no Snapdragon X mini-PCs for sale from anybody, anywhere. Nor do I see signs that any might appear in the market any time soon. Oops!

Why Still No Snapdragon X Mini-PCs?

My gut feeling is that the answer is, in an acronym, USB. As the Snapdragon X architecture currently stands, it supports only a single USB4 (40 Gbps) and one USB 3 gen 2 (10 Gbps) port. Charging on a mini PC could possibly leave the USB4 port open (TBD, with none such for sale right now). Even so, that’s too few high speed ports for the build to make good economic sense. Who wants to spend $500-700 (or more) on an SFF PC, only to plunk down another $200-300 for a USB4 or 5 dock to bring the port count up to where it needs to be?

I’m guessing that these projects are on hold while Qualcomm is defining its next-gen Snapdragon X architecture. I’m also guessing that the new version will include either 2 or 3 USB4 or 5 ports so that such units can support a more plausible number of high speed video and storage connections in a compact form factor. Especially on tiny PCs ports enable them to do what users need.

An Interesting Upcoming Snapdragon Summit?

Qualcomm is expected to uncover details about the next-gen Snapdragon X architecture and capabilities when the company holds its September Summit in Maui. I’m expected the current paucity of ports to be over topped. And possibly, a new crop of promised mini or SFF PCs could follow in its wake. It should be interesting to see how it all turns out.

I’m pretty sure at this point that we won’t see any SFF or mini PCs around the current Snapdragon X version. The only possible exception might be a low-ball, dirt-cheap model. OEMs may seek to produce some revenue from the efforts that have apparently been expended in trying to build this recalcitrant beast. I’m not holding my breath, however… Let’s hope the next generation is a different story, and has a happier ending!

 

 

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Recent Rising Reclaimable Counts

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Recently, I’ve been noticing that Cumulative Updates (CUs) typically leave upwards of 10 or more reclaimable packages around, following installation. If my memory is any guide, numbers from 2-4 had been more typical until earlier this year. But recent rising reclaimable counts seem all too likely these days.

So I asked Copilot about it: “Why does dism /analyzecompo-nentstore find more reclaimable packages after CU updates recently?” Imagine my surprise when Copilot cited one of my very own blog posts in response as a potential source of “deeper insights.” Wow: that’s a shock to me!

Here’s what DISM told me after I updated Windows 11 24H2 to 26100.4202 last week: 10 packages reclaimable!

Why Rising Recent Reclaimable Counts?

When I check the component store using DISM /Get-Packages after recent CUs I see numerous staged and superseded items in the listing. These are what often gets cleaned up when a following DISM /StartComponentCleanup is run. Google AI says that  recent changes to “checkpoint cumulative updates” in 24H2 means that “Future updates then build incrementally from these checkpoints, leading to smaller downloads and potentially faster updates.” Looks like it means there are more and smaller items of this kind, rather than fewer and larger ones, as under the previous regime.

Thus, I think the phenomenon is real, and reflects a change in update approach and architecture. DISM dispatches these items pretty quickly (at least anecdotally more quickly than the older approach, in my own personal experience). So all in all, I’m inclined to find this a good thing.

It’s nice when incremental changes in Windows mean improvements in the general state of Windows-World itself. Today, that’s my story — and I’m sticking to it!

Note Added 6/7: A New Top Count!

I ran DISM /AnalyzeComponentStore on the X380 Yoga just now (running 24H2 Beta Channel Build 26120.4230). It reported a whopping 21 reclaimable packages, all of which vanish after running DISM /StartComponentCleanup. See this:

I’m inclined to take this as further validation of my thesis that CUs bring more (and smaller) packages for cleanup in their wake. What do you think?

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WinGet Source Winget Goes MIA

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This morning, I find myself in an interesting pickle. On about half the PCs in the mini-fleet here at Chez Tittel, the default source for WinGet came up “missing” this morning. You can see the evidence in the lead-in graphic, which shows winget missing from the list of available sources, and says it cannot find a source with that name.  Thus, when I say that WinGet source winget goes missing, I mean winget itself cannot find its usual default source, period. That’s a problem, because it means WinGet can’t access its basic package database to see if anything needs an update. Sigh.

Fixing WinGet Source Winget Goes MIA

There’s an “add” parameter for the WinGet source command that can fix this little disappearance — in most cases. If you check the next screencap, you’ll see it worked to bring back the default source on my Lenovo ThinkPad P16 Mobile Workstation, and subsequently shows a raft of seven (7) pending updates.

For most PCs, adding back the default source using the URL “https://cdn.winget.microsoft.com/cache” does the trick.

But on one of my PCs (so far as I’ve checked right now) this doesn’t work. I get an error message instead, as shown here:

According to Google Search this error code indicates a DNS resolution issue with the URL string (which works on other, likewise-affected PCs). I’ve flushed the DNS cache and reset winsock, both to no avail. I’m not sure how to fix this, so I’ve posted a question to the WinGet community on Teams. Hopefully, one of the real wizards there will have some other fixes for me to try.

And… … … the day gets off to an interesting start, with a meaty mystery, here in Windows-World. This is my idea of fun, so I’m enoying it to the max! Stay tuned: I’ll follow up when a repair becomes known.

WinGet Teams Chat Provides a Fix!

I’ve been back-n-forthing with Demitrius Nelon, WinGet Team Lead, since posting this initial item. He had me look at some logs and try a few things. Here’s the magic incantation that fixed my problem on the X380 Yoga:

Winget source reset –force

As you can see in this closing screencap this did the trick:

This same command has come in handy before — such as fixing source update fail errors (read about that in this November 2024 post) — and will no doubt come in handy again. All I need to do is remember to use/try it!

 

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Prepping New 5800X Production PC

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Son Gregory went off to college in Fall 2022. He took a desktop PC with him. Next Fall, he’s off to LA for a film industry internship as his capstone semester. That desktop is now mine: that’s why I’m prepping “new” 5800X production PC with a few items on order.

The old Antec A201 case got too beat up in return shipment to remain usable. So here’s what I’m planning to recover from that unit for re-use in a refurbished build:

  • AMD Vermeer Ryzen 7 5800X CPU (8 cores, 16 threads)
  • Asrock B500 Extreme 4 (AM4) motherboard
  • 64 GB G.Skill/Hynix DDR4 3200 RAM
  • Storage
    • Sabrent Rocket Q 2TB (1.863 in Explorer) PCIe x3 SSD
    • Toshiba X300 8TB HDD
    • Hitachi/WD HGST 4TB HDD
  • GPU: NVIDIA GeForce RTX 3070 Ti

Add-ons Prepping New 5800X Production PC

I know this is neither a bleeding edge nor a trailing edge system. I plan to get at least another 3-4 years out of it. So I’m spending just over US$300 to bring it completely up to snuff. Here’s what’s coming from Newegg next week:

  • NZXT H6 Flow Case (~US$110): should give me plenty of room for my drives and peripherals with good ventilation and looks
  • ASUS ThunderboltEX 5 adapter (~US$173) will give me USB5 capability and access to Intel Thunderbolt Share

I’ve also got a 2TB PCIe x4 SSD in one of my higher-end enclosures — it’s a Crucial P3 that may find a home in the unused M.2 slot if that configuration works. I don’t know yet if using two HDDs may occlude too many SATA ports to leave room for both SSD slots.

What’s To Do, Meanwhile?

Gregory hadn’t cleaned the case for its three-year Boston residency. So I need to open it up, cleaning as I go, so I can get the parts ready for their new home in the NZXT case. Who knows what else I’ll find in the unit, once I get it unbuttoned? Good thing I’ve got a nice little shop vac I keep around just for cleaning up PCs and such.

Stay tuned! I’ll report back when all the parts show up and I put this puppy together. Should be fun…

 

 

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Windows 11 24H2 Makes USB4 Mandatory

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I have to chuckle, just a little. Last Friday (May 30) MS released a Tech Community blog post that changes the latest Windows 11 Windows Hardware Compatibility Program (WHCP) requirements. I’m chuckling, because this change attaches to a 2024 version and it’s already half-way past 2025 (or nearly; and it’s almost 8 months after this OS went public on October 1, 2024). Whereas providing USB-C ports with leading edge capabilities had previously been optional for OEMs, Windows 11 24H2 makes USB4 mandatory, starting now.

It’s about time. Modern USB4 capable USB-C ports support fast charging, high bandwidth, and better display connections. Indeed, these connections help justify PC upgrades simply because such new devices can do more, faster than old ones.

Why Windows 11 24H2 Makes USB4 Mandatory

The lead-in graphic for this blog post is cribbed from the afore-linked Tech Community blog post. It shows why USB4 is preferable (and now, required) for the most modern Windows 11 iteration, namely:

  • Faster data speeds (bidirectional 40 Gbps for USB4v1, 80 Gpbs for USB4v2 aka USB5; USB5 can go 120 Gbps down, 40 Gbps up in some implementations)
  • Higher levels of accessory power (over 15W for laptops, docks and PCs; over 7.5W for tablets; most modern devices readily handle from 60-100W)
  • Dual 4K monitors at 60Hz, with higher numbers of monitors and refresh rates for USB5 vs USB4v1
  • PCI Express support through USB4 ports (both versions)
  • Thunderbolt 3 compatibility (both versions, USB5 is always Thunderbolt 4 compatible, some USB4v1 versions likewise)

All I can say about this recent change is that it’s something MS should have pushed through long ago. IMO, making it an OEM requirement for 24H2 from the get-go would have been good.

Better late than later is also good. And it means we can expect U4B4 baked into WHCP for 25H2 when it comes along. Is it too much to hope that MS might bump that up to USB4v2/Thunderbolt 4? I guess we’ll be finding out. Stay tuned, with fingers crosssed!

FWIW, this could address my long-standing buffuddlement that Copilot+ PCs did not require USB4 (or higher) in their PC requirements. Looks like this has now become a solid requirement. Good stuff!

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