I’m feeling a little less happy about switching from Nitro Pro to Adobe Acrobat on my new 5800X production build PC. The former costs about US$110 for each new version, the latter about US$20 a month. Right now, it feels like I’m paying more and getting less. But I confess: it’s the interminable Adobe Acrobat updates that bother me most. Let me explain…

Why Say: Interminable Adobe Acrobat Updates?

I just went through my second update cycle on this program. I noticed it took a while for the last update. Today, I was actually working on something else, and not really watching closely. But I found myself thinking “Hasn’t it been about an hour now?” when the UAC prompt to run the Acrobat Installer finally hit the 5800X screen this afternoon.

I’m guessing, but it took as long as 90 minutes for the whole update cycle to complete on this PC. To make matters worse, Acrobat is subject to a “known issue” in the winget packages repo because its update process doesn’t signal completion as it should. Indeed, Copilot says:

Winget starts the next package update before Acrobat finishes, triggering a 1618 error (“another installation is already in progress”). This isn’t just a timing hiccup—it’s a flaw in how Acrobat’s installer communicates with Windows Installer, and it breaks the expected transactional flow of winget upgrade --all.

Is It Really “Less for More?”

Copilot also mentions that “[t]he in-app update is notoriously sluggish,” which IMO is understating things a bit. Painfully slow, is more how I’d put it. It explains that it’s old fashioned installer Enhanced Security settings (Sandboxing, AppContainer and Protected View) slow things down, but that its “monolithic update model” and “telemetry and plugin checks” also contribute to seemingly glacial update processing (my exaggeration, not Copilot’s).

That said, Acrobat has handled my PDFs with aplomb, and lets me edit, mark up and sign such documents with ease. Had I know it was such a crawl to update, I might have rethought my switchover. But I’m in for a year’s worth now, having signed up and paid the annual fee. I’ll be sure to keep this in mind when the next cycle comes around.

Here in Windows-World, as I’m fond of reciting: “It’s always something!” Today, it’s painfully slow Acrobat updates. What will it be tomorrow?