Wow! I can’t believe what happened to me. I’m rebuilding the AMD 5800X PC in a new case, and ordered an Asus Thunderbolt EX5 to include, so I can try out Thunderbolt 5 and the Intel Thunderbolt Share application (licensed to a device or PC). Here’s what happened: order ex5, receive ex4, request refund (being processed), order again from Amazon. The replacement is on its way and should be here by Friday. All in all, I’m stunned.

As you can see from my carpet-based photo above, I received a ThunderboltEX 4, even though I ordered the next-gen version. Back it goes! Just printed a label and will send it back from the UPS Store later today. And to think I paid extra, because Amazon had none in stock that day. I should — and do — know better. Sigh.

Getting Past Order EX5 Receive EX4 Request Refund

All I can do now is wait. It won’t be terribly long, though because my Amazon Premium membership gets it delivered to me tomorrow, free. I need to try this item out so I can test-drive the Intel Thunderbolt Share application. It’s licensed to specific devices. And because I don’t have any laptops or docks with said license, this is a relatively affordable (~US$140) way for me to give it a whirl.

What I didn’t expect, after many, many years of entirely positive experiences with Newegg, was that one of their “stores” would try to slip me old wine and claim it was a new bottle. Not so, alas, and it won’t work for what I need it to do.

Ain’t that just way things go here in Windows-World sometimes? You ask for something specific for a supposedly included feature. Then you get something completely different, and deal with the aftermath. Sign again.